Acceso usuarios
This paper aims to present the origin and evolution of hospital emergency services through the Emergency Service of the Hospital de la Santa Creu i Sant Pau de Barcelona, as it is the centre that has best preserved information about its own process, its evolution as a hospital and its adaptation to social change. A very particular characteristic of this hospital is that it managed to integrate its users as part of the management board at a time when the country was in the middle of a democratic transition after forty years under a dictatorship. For the realization of this paper, we have used the qualitative methodology has been used, in particular, Heidegger's hermeneutical phenomenology, so as to triangulate documentary analysis with open interviews with relevant people about the historical process being studied, and to obtain the resulting document. A descriptive work, with a completely objective, historical account. The existence of this article cannot be explained without considering the importance of certain documentary sources that remain, so far, largely unexplored, such as the archives of the neighbourhood associations of Barcelona and the impact of social movements in achieving the creation of new health services, their maintenance and surveillance, and the promotion of their development according to the needs of each historical moment. That would be the main conclusion.
