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This paper studies the impact on universities of operating in a new public management (NPM) world by examining UK experiences, in general, and the specific cases of two UK universities. As institutions with high levels of human capital and articulate professionals, universities offer a complex setting in which to study the tensions between professions and managerialism. This study identifies the importance of accounting and calculative practices in the contemporary university and distinct professional reactions fostered by intense NPM experiences prompted by the 2010 UK Government's austerity program.
