Acceso usuarios
Kai Jiang, Luke Potwarka, Honggen Xiao
Attracting and retaining a loyal base of volunteers is critical to the success of mega-sport events (MSEs). The purpose of this study was to examine the antecedents of MSE volunteering in a Chinese context. Drawing upon self-determination theroy, the study establishes a valid structural equation model of antecedents of Chinese volunteer's satisfaction and their intention to volunteer in future MSEs. The XXVI Summer Universiade provides a case-specific context. After a pilot study to validate questionnnaire items, location-based convenience sampling was employed to collect data from Universiade volunteers. A total of 1.015 questionnaires were completed an analyzed. Results from the covariance-based structural equation modeling alalysis showed that all of the three exogenous factors -external attractiveness, altruism, and intrinsic motivation- emerged as significant predictors of volunteer satisfaction. In turn, volunteers' perceived level of satisfaction predicted future MSE volunteer intention. Our findings reveal unique differences between Chinese sport event volunteers and their Western counterparts. Implications for event planning and volunteer program design are discussed.
