Knowledge management, flexibility and firm performance: The effects of family involvement

• Autores: Antonio José Carrasco Hernández, Daniel Jiménez Jiménez
• Localización: European Journal of Family Business, ISSN-e 2444-8788, ISSN 2444-877X, Vol. 6, Nº. 2, 2016, págs. 108-117
• Idioma: inglés
• DOI: 10.1016/j.ejfb.2017.06.001
• Títulos paralelos:
  • Gestión del conocimiento, flexibilidad y rendimiento de la empresa: Efectos de la participación familiar
• Enlaces
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• Dialnet Métricas: 1 Cita
• Resumen
  • español

    Tras la última crisis mundial, las empresas tuvieron que realizar cambios y adaptarse mejor al entorno. En este escenario, la gestión del conocimiento es el recurso estratégico más importante y, por lo tanto, se considera crítico para mejorar el desempeño de la empresa.

    Sin embargo, los procesos de gestión del conocimiento y el entorno dinámico exigen nuevas formas de gestión del personal, especialmente una ruptura con las formas tradicionales y rígidas de trabajo. Como resultado de estos cambios han aparecido varias innovaciones en los sistemas de trabajo, prácticas de gestión y políticas de personal. Este estudio examina la relación holística entre la gestión del conocimiento, la flexibilidad y el rendimiento de la empresa en las empresas familiares.

    Los resultados muestran que la gestión del conocimiento tiene una influencia positiva en el desempeño de la empresa. Además, la flexibilidad no está relacionada significativamente con el rendimiento de la empresa. Sin embargo, la flexibilidad es positiva y significativamente relacionada con la gestión del conocimiento. Además, no existe una relación lineal entre la participación de la familia en la propiedad y la gestión, y la flexibilidad y la gestión del conocimiento en la empresa.

  • English

    After the last global crisis, firms needed to change and adapt better to the environment. In this scenario, knowledge management is the most important strategic resource, and therefore, it is considered critical for improving firm performance.

    However, knowledge management processes and the dynamic environment demand new ways of personnel management, especially a break from traditional and rigid forms of working. As a result of these experiments several innovations in work systems, managerial practices, and personnel policies have appeared. This study examines the holistic relationship between knowledge management, flexibility and firm performance in family firms.

    The results show that knowledge management has a positive influence on firm performance. Also, flexibility is not significantly related to firm performance. However, flexibility is positive and significantly related to knowledge management. Furthermore, there is no linear relationship between family involvement in ownership and management, and flexibility and knowledge management in the firm.

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