Understanding Pharmaceutical Sustainable Supply chains - A Case Study Application

• Autores: Ana Margarida Santos Bravo, José Crespo de Carvalho
• Localización: Independent Journal of Management & Production, ISSN-e 2236-269X, Vol. 4, Nº. 1, 2013, págs. 228-247
• Idioma: inglés
• DOI: 10.14807/ijmp.v4i1.72
• Enlaces
  • Texto completo (pdf)
• Resumen

  • A major paradigmchange is occurring in the pharmaceutical industry and an increase of returnsand recalls has been seen; although this industry in known for the continuoussearch for quality and regulatory compliance.Hence, in this paperwe combine the findings of previous literature reviews conducted by theauthors. Essentially, explore the links between pharmaceutical drugs quality,reverse logistics, and sustainability. A case study on a global corporationmanufacturing in the area of generic drug products has been selected andcorrelations are done with regards to returns and recalls from hospitalpharmacies, in particular. With this approach it is expected to link bothparties in the application of a quality by design risk management approach aswell as reduce variability and risk of noncompliance.

• Referencias bibliográficas
  • ABBOUD, L.; HENSLYE, S. (2003). New prescription for drug makers: Update the Plant, The Wall Street Journal, September 3.
  • ALMOR, T.; TARBA, S.; BENJAMIN, H. (2009). Unmasking integration challenges: The case of Biogal’s acquisition by Teva Pharmaceutical Industries,...
  • AUTRY, C. (2005). Formalization of reverse logistics programs: A strategy for managing liberalized returns, International Marketing Management,...
  • AVELLANET, J. (2010). John Avellanet on holistic pharma compliance and quality, June 2010, Available at: http://www.pharmaqbd.com
  • BIEDERMAN, D. (2010), Speeding Up, in Reverse, Journal of Commerce, New York.
  • BLACKBURN, J.; GUIDE, J.; DOUZA, G.; VAN WASSENHONE, L. (2004). “Reverse supply chains for commercial returns”, California Management Review,...
  • BOWERSOX, D.; CLOSS, D. (1996). Logistical management: The integrated supply chain process, McGraw-Hill International Editions, London
  • BOWMAN, C.; AMBROSINI, V. (2000). Value creation versus value capture: towards a coherent definition of value integrity, British Journal of...
  • CAMPBELL, J. (2007). Why Would Corporations Behave in Socially Responsible Ways? An Institutional Theory of Corporate Social Responsibility,...
  • CHEAH. E.; CHAN, W.; CHIENG, C. (2007). The corporate social responsibility of pharmaceutical product recalls: An empirical examination of...
  • CHASE, R. B. (1998). Operations Management Internationalization and Interdisciplinary Integration, International Journal of Operations &...
  • CNNMONEY.COM (2010), Drug Recalls Surge, Available at: www.cnn.com/2010/08/16/news/companies/drug_recall_surge/index.htm.
  • DALE, B. (2003). Managing Quality, 4th ed. Blackwell Publishing, Oxford
  • DE LA FUENTE, M. V.; ROS, L.; CARDÓS, M. (2008). Integrating Forward and Reverse Supply Chains: Application to a Metal-Mechanic Company, International...
  • EDWARDS, A. (2010). Manufacturing the future, Integrated collaboration between CMOs and Sponsors, Available at: www.contractpharma.com/articles/2010/05/manufacturing-the-future
  • EISENHARDT, K. (1989). Building Theories from Case Study Research, Academy of Management Review, v. 14, n. 4, p. 532-550
  • EUROPEAN MEDICINES AGENCY (2007). An Analysis of Quality Product Defects in Centralized Procedure, Available at: http://www.ema.europa.eu
  • FASSOULA, E. (2005). Reverse logistics as a means of reducing the cost of quality, Total Quality Management & Business Excellence, v....
  • FOOD AND DRUG ADMINISTRATION, (2007). CDER Facts and Figures, Available at: http://www.fda.gov/Drugs/DrugSafety/default.htm
  • GOULDING, C. (2002). Grounded Theory, A Practical Guide Management. Business and Marketing Research, Sage Publications
  • GRAUNAUER, T.; SCHERRER-RATHJE, M.; FRIEDLI, T. (2009). A reference framework to sustainably implement operational excellence in the pharmaceutical...
  • GRI, (2011). Available at www.globalreporing.org
  • GRONROOS, C. (2008). Service logistics revisited: who creates value and who co-creates, European Business Review, v. 20, n. 4, p. 298-314
  • HART, S. (1997). Beyond greening, Harvard Business Review, n. 1, p. 66-76
  • HART, S.; MILSTEIN, M. (2003). Creating Sustainable Value, Academy of Management Executive, v. 17, n. 2, p. 55-69
  • HOWARD, I.; HUMBY, S. (2008). Embedding Corporate Responsibility into Supply: A Snapshot of Progress, European Management Journal, v. 26,...
  • HUNTER, T. S.; DROEGE, M.; MARSH, W. A.; DROEGE, W. L. (2005). CE: Effectively managing pharmaceutical returns and waste, Drug Topics, v....
  • IMS HEALTH, (2010). Available at: http://www.imshealth.com/portal/site/imshealth
  • INTERNATIONAL CONFERENCE ON HARMONIZATION: Available at: http://www.ich.org/products/guidelines/quality/article/quality-guidelines.html
  • JORGENSEN, T. (2008). Towards more Sustainable Management Systems: through Life Cycle Management and Integration, Journal of Cleaner Production,...
  • KIRIDERA, S.; HASAN, M.; KERR, R. (2009). Exploring deeper Structures in Manufacturing Strategy formation Progress: A Qualitative Inquiry,...
  • KUMAR, S.; DIEVENEY, E.; DIEVENEY, A. (2009). Reverse logistic process control measures for the pharmaceutical supply chain, International...
  • KUMAR, S.; PUTMAN, V. (2008). Cradle to cradle: reverse logistics and opportunities across three industry sectors, Int. Journal of Production...
  • KRUMWIEDE, D.; SHEU, C. (2002). A model for reverse logistics entry by third-party providers, Omega, v. 30, p. 325-333
  • LEVIS, A.; PAPAGEORGIOU, L. (2004). A hierarchical solution approach for multi-site capacity planning under uncertainty in the pharmaceutical...
  • LINTON, J.; KLASSEN, R.; JAYARAM, V. (2007). Sustainable Supply Chains: An Introduction, Journal of Operations Management, v. 25, p. 1075-1082.
  • MAHBOUBIAN-JONES, G. (2009). Toyota and lesson for pharma top managers, Available at: http://www.pharmaqbd.com
  • MAHLER, D. (2007). The Sustainable Supply Chain, Supply Chain Management Review, v. 11, n. 8, p. 59
  • MARKEY, M.; DAVIS, L. (2007). Exploring future competitive advantage through sustainable supply chains, International Journal of Physical...
  • MCCONNELL, J.; NUNNALLY, B. K.; MCGARVEY, B. (2009). Variation – Past, Present, and Future, Journal of Validation Technology, Spring 2009,...
  • MEREDITH, J. (1998). Building Operations Management Theory through Case and Field Research, Journal of Operations Management, v. 16, n. 4,...
  • MOLLENKOPF, D.; CLOSS, D.J. (2005). The Hidden Value in Reverse Logistics, Supply Chain Management Review, (July/August), p. 34-43
  • MOLLENKOPF, D.; RUSSO, I.; FRANKEL, R. (2011). Creating Value through Returns Management: Exploring the market-Operations Interface, Journal...
  • MOLLENKOPF, D.; RUSSO, I.; FRANKEL, R. (2007). The Returns Management Process in Supply Chain Strategy, International Journal of Physical...
  • MORHARDT, J.; BAIRD, S.; FREEMAN, K. (2002). Scoring Corporate Environmental and Sustainability using GRI 2000, ISO 14031 and Other Criteria,...
  • PAPAGEORGIOU, L.; ROTSTEIN, G.; SHAH, N. (2001). Strategic supply chain optimization of the pharmaceutical industries, Ind. Eng. Chem. Resources,...
  • PHARMACEUTICAL MARKET TRENDS, 2010-2014 (2010). http://www.pharmaceuticalmarketresearch.com/publications/general_industry/pharmaceutical_market_trends_2008_2012.html
  • PLUTA, P.; POSKA, R. (2010). Compliance by Design (CbD) and Compliance Master Plan (CMP) – An Organized Approach to Compliance, Journal of...
  • PORTER, M. (1998). Competitive Advantage: Creating and Sustaining Superior Performance, The Free Press, New York
  • REUTERS ONLINE, (2009). CBR Pharma Insights: The New Pharmaceutical Sales Force - Key Trends Shaping Future Sales Strategies, Available at:...
  • +BW20090406
  • RITCHIE, L.; BURNES, B.; WHITTLE, P.; HEY, R. (2000). The benefits of reverse logistics: the case of Manchester Royal Infirmary Pharmacy,...
  • SARTORI, G. (2011). Reverse logistics role in securing pharmaceutical supply chain, Reverse Logistics Magazine, Edition 16
  • SKINNER, L. R.; BRYANT, P. T.; RICHEY R. G. (2008), Examining the Impact of Reverse Logistics Disposition Strategies, International Journal...
  • SOUZA, D.; DANASE, J.; CONSTATINOU, D. (2005). Business Efficiency and Regulatory.
  • SOUZA, A.; KEELING, D.; PHILLIPS, R. (2007). Improving quality in pharma manufacturing, The McKinsey Quarterly
  • STEGEMANN, S. (2010). Better by design, Available at http://www.worldpharmaceuticals.net/editorials/017march10/WPF017_better-by-design.pdf
  • STOCK, J. R. (1998). Development and Implementation of Reverse Logistics Programs, Council of Logistics Management, Annual Conference Proceeding
  • STOCK, J.; MULKI, J. (2009). Product returns processing: an examination of practices of manufacturers, wholesalers/distributors, and retailers,...
  • STRAUS, A. L.; CORBIN, J. (1994), Grounded Theory Methodology: An Overview, in Denzin Denzin, Norman K. (ed.) Handbook of Qualitative Resarch,...
  • SUDDABY, R. (2006). What Grounded Theory is Not, Academy Management Journal, v. 49, n. 4, p. 633-642
  • SZÉKELY, F.; KNIRSCH, M. (2005). Responsible Leadership and Corporate Social Responsibility: Metrics for Sustainable Performance, European...
  • TRIM, P.; LEE, Y. (2004). A Reflection on Theory building and Development of Management Knowledge, Management Decision, v. 42, n. 314, p.473-480
  • YIN, R. (1994). Case Study Research: Design and Methods, Sage, London
  • YIN, R. (2009). Case Study Research: Design and Methods, Sage, London
  • YU, L. (2008). Pharmaceutical quality by Design: Product and Process Development, Understanding, and Control, Pharmaceutical Research, v....
  • VELEVA, V.; ELLENBECKER, M. (2001). Indicators of Sustainable Production: Framework and Methodology, Journal of Cleaner Production, v. 9,...