Proceso de adquisición de datos del sistema de correo electrónico: una aplicación a la modelización de una red social

• Francisco Rodriguez Aguilera ^[1] ; Nieves Arranz Peña ^[1] ; Juan Carlos Fernández de Arróyabe ^[2]
  1. [1] Universidad Nacional de Educación a Distancia

     Universidad Nacional de Educación a Distancia

     Madrid, España

     
  2. [2] University of Essex

     University of Essex

     Colchester District, Reino Unido

     
• Localización: Redes: Revista hispana para el análisis de redes sociales, ISSN-e 1579-0185, Vol. 27, Nº. 1, 2016 (Ejemplar dedicado a: Gestión empresarial y usos militares), págs. 58-72
• Idioma: español
• DOI: 10.5565/rev/redes.589
• Títulos paralelos:
  • Process of data acquisition of email system: an application to a social network modeling
• Enlaces
  • Texto completo  1    2  
• Dialnet Métricas: 2 Citas
• Resumen
  • español

    El correo electrónico se ha convertido en un repositorio rico y amplio de la información acerca de las comunicaciones entre los individuos. Desde el punto de vista empresarial las comunicaciones por correo electrónico son el reflejo de las interacciones entre las personas que componen la organización. En este trabajo ideamos las técnicas y las herramientas para la exploración de datos que permiten extraer del correo electrónico la red social que subyace y la información que pueda ser útil para la toma de decisiones en la empresa. Analizando los datos del correo electrónico del aeropuerto de Muenster y Osnabrueck, se muestra la red social conformada a través de dichas relaciones, las propiedades de la red y su evolución a través del tiempo. Nuestra técnica proporciona una aplicación para inferir a través del correo electrónico las conexiones de la red y su caracterización sugiriendo una nueva vía de exploración de datos para estudiar el comportamiento empresarial.  

  • English

    Electronic mail has become a rich and comprehensive repository of information about communication between individuals. From the business point of view, email communication is a reflection of interaction between the employees of the organization. In this paper we devised the techniques and tools for exploring data, that allow to extract information from email that underlie the social network that may be useful in the company to make a decision. Analyzing data from email communication of the airport Muenster and Osnabrueck shows the properties and the evolution of the network that has been formed by the relation between the employees. Our technique provides an application to infer through email network connections and characterizations, suggesting a new way to explore and study data of business behavior.

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