Andreassen, T. W., 1994, “Satisfaction, loyalty and reputation as indicators of customer orientation in the public sector”. International...
Andreassen, T. W. and Lindestad, B., 1998, “The effect of corporate image in the formation of customer loyalty”. Journal of Service Research,...
Ardichvili, A., Maurer, M., Li, W., Wentling, T. and Stuedemann, R., 2006, “Cultural influences on knowledge sharing through online communities...
Argenti, P. A. and Druckenmiller, B., 2004, “Reputation and the Corporate Brand”. Corporate Reputation Review, Vol. 6, Issue 4, pp. 368-374....
Bernstein, D., 2009, “Rhetoric and reputation: some thoughts on corporate dissonance”. Management Decision, Vol. 47, Issue 4, pp. 603-615....
Bontis, N. and Booker, L. D., 2007, “The mediating effect of organizational reputation on customer loyalty and service recommendation in the...
Borgen, S. O., 2001, “Identification as a trust-generating mechanism in cooperatives”. Annals of Public and Cooperative Economics, Vol. 72,...
Brown, T. J., 1998, “Corporate Associations in Marketing: Antecedents and Consequences”. Corporate Reputation Review, Vol. 1, Issue 3, pp....
Brown, T. A., 2006, Confirmatory Factor Analysis for Applied Research. New York: Guilford Press.
Brown, Lisa N., Kenkel, P. L., Holcomb, Rodney B. and Naile, T., 2013, “Factors Contributing to Effective U. S. Cooperative Member-owner Communications”....