Trust in Management under Post-bureaucratic Conditions: The Case of Finnish Civil Servants

• Autores: Jaakko Koivumäki, Pasi Pyöriä
• Localización: RIO: Revista Internacional de Organizaciones, ISSN-e 1886-4171, ISSN 2013-570X, Nº. 11, 2013 (Ejemplar dedicado a: Protección social, discapacidad e inclusión social), págs. 111-130
• Idioma: inglés
• DOI: 10.17345/rio11.111-130
• Enlaces
  • Texto completo (pdf)
• Resumen
  • español

    La administración del Estado finlandés ha sido objeto recientemente de una ola de reformas hacia la toma de decisiones descentralizada y una mayor flexibi - lidad en la organización del trabajo. No obstante, la burocracia tradicional tiene sus virtudes. Basados en una encuesta y material de entrevista cualitativo, los resultados presentados en este trabajo indican que muchas de las características de la burocracia, como los roles de trabajo bien definidos y el control jerárquico, facilitan la confianza en - tre los empleados. Por el contrario, el modelo posburocrático actual de la organización del trabajo puede aumentar la inseguridad y disminuir la confianza

  • English

    The Finnish state administration has recently undergone a wave of reformstowards decentralized decision-making and increased flexibility in organizing work.Traditional bureaucracy, however, has its virtues. Based on a survey and qualitativeinterview material, the results presented in this paper indicate that many characteristicsof bureaucracy, such as well-defined work roles and hierarchical control, facilitate trustamong employees. In contrast, the current post-bureaucratic model of organizing workmay increase insecurity and decrease trust.

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