Competencias emocionales de los directivos de PYMES de servicios españolas y su influencia en el aprendizaje organizativo

• Autores: Ana Suárez Vázquez, Juan Antonio Trespalacios Gutiérrez
• Localización: Revista europea de dirección y economía de la empresa, ISSN 1019-6838, Vol. 20, Nº 2, 2011, págs. 87-100
• Idioma: español
• Enlaces
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• Dialnet Métricas: 6 Citas
• Resumen

  • En este trabajo se analiza la relación entre la inteligencia emocional de los directivos y el aprendizaje organizativo. A partir de la revisión de la literatura sobre el tema se plantean una serie de hipótesis de trabajo. Para contrastar estas hipótesis se utiliza un modelo de ecuaciones estructurales realizado a partir de los datos provenientes de encuestas postales efectuadas a una muestra de directivos de pymes de servicios españolas. Los resultados indican que la inteligencia emocional de los directivos afecta a la adquisición de información dentro de la empresa, a la difusión de esa información, a su interpretación conjunta y a la memoria organizativa.

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