Análise do efecto das políticas de recursos humanos sobre a transferencia de coñecementos

• Autores: Adela García-Pintos Escuder, José Manuel García Vázquez , Carmen Caballero Fernández
• Localización: Revista galega de economía: Publicación Interdisciplinar da Facultade de Ciencias Económicas e Empresariais, ISSN-e 2255-5951, ISSN 1132-2799, Vol. 18, Nº. 1, 2009 (Ejemplar dedicado a: Calidade de vida), págs. 71-92
• Idioma: gallego
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• Resumen

  • Este trabajo tiene el propósito de estudiar el papel que tiene la dirección estratégica de recursos humanos en la gestión del conocimiento, en particular sobre el proceso de transferencia de conocimiento tácito. Tras una revisión de la literatura, se analizan diversas políticas de recursos humanos que influyen en la voluntariedad de los trabajadores para compartir con los demás su conocimiento. Para ello se ha realizado una encuesta dirigida a directores de recursos humanos de 242 empresas manufactureras de alta tecnología. Los resultados obtenidos confirman que a través de un adecuado diseño de puestos, con un proceso de selección basado en habilidades y comportamientos, con una evaluación del desempeño basada en dichas cualidades, y con una política retributiva y de promoción que incentive esos comportamientos, se puede lograr que los empleados de la empresa transfieran más.

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