Digital Technologies, Justice, Diversity, Equity, Inclusion and Operations in Supply Chain Management: The Moderating Effect of Organizational Culture

• Autores: Olusegun Timothy Odesola, Adedayo Adebisi, Grace O. Akinola, Kehinde Gabriel Aromona, Olufunke Adetan, Muhibat Ayoni Oladimeji Araoye
• Localización: UCJC Business & Society Review, ISSN-e 2659-3270, Vol. 23, Nº. 90, 2026, págs. 18-117
• Idioma: inglés
• Títulos paralelos:
  • Tecnologías Digitales, Justicia, Diversidad, Equidad, Inclusión y Gestión de Operaciones y de la Cadena de Suministro: El Efecto Moderador de la Cultura Organizacional
• Enlaces
  • Texto completo
• Resumen
  • español

    Este estudio analiza cómo las tecnologías digitales configuran la justicia, la diversidad, la equidad y la inclusión (JDEI) en la gestión de operaciones y de la cadena de suministro (OSCM), considerando la cultura organizacional como variable moderadora. Basándose en la recientemente propuesta Teoría de la Justicia y la Inclusión Digital (DJIT), se desarrolla y contrasta un modelo estructural utilizando datos de una encuesta aplicada a 400 profesionales de empresas no financieras cotizadas en Nigeria. Los resultados obtenidos mediante el Modelado de Ecuaciones Estructurales por Mínimos Cuadrados Parciales (PLS-SEM) muestran que la facilidad de uso percibida constituye el predictor más sólido de los resultados relacionados con la justicia, la diversidad y la equidad, mientras que la intención conductual y la utilidad percibida mejoran significativamente la inclusión. Asimismo, la cultura organizacional fortalece los efectos de las tecnologías digitales sobre la justicia, la equidad y la inclusión, aunque no sobre la diversidad. Los hallazgos amplían el desarrollo teórico al integrar las perspectivas de la transformación digital y la sostenibilidad social, cuestionar los enfoques tecno-deterministas y contextualizar la JDEI en el ámbito de las economías emergentes. Además, este estudio contribuye al conocimiento al combinar los paradigmas de la transformación digital y la justicia social, ofreciendo implicaciones prácticas para el desarrollo de cadenas de suministro digitales más inclusivas en las economías emergentes

  • English

    This study investigates how digital technologies shape justice, diversity, equity, and inclusion (JDEI) in operations and supply chain management (OSCM), with organizational culture as a moderator. Drawing on the newly proposed Digital Justice and Inclusion Theory (DJIT), we develop and test a structural model using survey data from 400 professionals in Nigerian quoted non-financial firms. Partial Least Squares Structural Equation Modeling (PLS-SEM) results reveal that perceived ease of use is the strongest predictor of justice, diversity, and equity outcomes, while behavioral intention and perceived usefulness significantly enhance inclusion. Organizational culture strengthens the effects of digital technologies on justice, equity, and inclusion, but not diversity. The findings advance theory by integrating digital transformation and social sustainability literatures, challenging techno-determinist views, and contextualizing JDEI in an emerging-market setting. This study contributes to theory by integrating digital transformation and social justice paradigms and offers practical insights for building inclusive digital supply chains in emerging economies

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