Resumen de Civil Dispute Resolution in The Age Of Algorithms: an Empirical Study of AI in Labour Law Courts

Esra Palit, Marco Giacalone

• This article examines whether digitalisation and artificial intelligence (AI) can im-prove access to justice in labour law disputes without undermining fundamental rights and the rule of law. Methodologically, it combines EU legal analysis with qualitative interviews and focus groups across six Member States. It shows that these tools can reduce burdens and information gaps only when reliable infrastructure, coherent governance, specific trai-ning, and meaningful human oversight are in place.