Acceso usuarios
Heidi Vanjusov, Kati Saurula
This empirical legal study explores the challenges to access in Finnish healthcare and social welfare services, focusing particularly on substance abuse care. Despite the guarantees of the legal framework for services based on individual needs, in practice, many clients face significant barriers. Using the combination of legal‐dogmatic analysis and qualitative analysis of the interviews of 21 substance abuse professionals, the study identifies five key dimensions of accessibility: institutional, informational, economic, physical, and experiential. The findings of the research reveal systemic problems such as fragmented service provision, regional disparities, insufficient resources, and the stigmatization of clients. These barriers often prevent individuals from receiving timely and appropriate care, undermining the realization of their legal rights. The study concludes that, while Finnish legislation supports equitable access to services, its implementation frequently falls short. The need for reforms that better align service delivery with client needs and legal obligations is evident.
