Acceso usuarios
Lígia Nascimento, Cátia Cruz, Manuela Faia Correia
Purpose – The aim of this study was to evaluate the impact of post-pandemic changes to human resource management policies and practices (HRMPP) on work performance (WP), as well as the role of sustainability concerns (SC) in mediating the relationship between HRMPP and WP.
Theoretical framework – The research model was based on the concept of sustainable human resource management as a new paradigm of HRM and on a three-dimensional conceptualization of WP: task performance (TP), contextual performance (CP), and counterproductive work behavior (CWB).
Design/methodology/approach – Data were obtained through a convenience survey of 190 employees who had more than two years of seniority and experience working remotely during the pandemic. Multiple linear regression and mediation analysis were employed.
Findings – WP and the TP, CP, and CWB dimensions were significantly affected by specific HRMPP variables. However, SC did not mediate the relationship between HRMPP and WP, indicating that sustainability must be more fully integrated into organizational policies.
Practical & social implications of research – This research underscores the pivotal role of HRM practices in their differential impact on specific performance dimensions, offering clear guidance on enhancing people management in post-pandemic settings.
Originality/value – As no studies focusing on the proposed model were found, this study is pioneering in considering WP as a three-dimensional construct, in highlighting how different HRMPP impact different dimensions of WP, and in analyzing the mediating effect of SC in the relationship between HRMPP and WP in a post-crisis and digital transformation context. It developed measurement scales for HRMPP and SC.
