Acceso usuarios
, Alexandre Lopes Martiniano, Daniel Nascimento e Silva
Objective: To identify the components of reverse logistics that impact regional development from the perspective of professionals working in this area in the city of Manaus, capital of the state of Amazonas.
Theoretical Framework: The theoretical framework of this study was composed of theories related to the reverse logistics process, combined with social, economic, and environmental aspects that explain sustainable regional development.
Method: The method used was a survey, with data collected through semi-structured interviews with reverse logistics professionals working in the city of Manaus, with intentional sampling to cover the most varied sectors of activity; the data were analyzed and organized based on semantic and content techniques, with the results displayed in frequency tables, interpreted in light of the theoretical framework developed in the literature review to answer three guiding questions: which components of reverse logistics impact regional development, which analytical dimensions they form and in what ways they cause regional development.
Results and Discussion: The results obtained revealed a) 47 components of reverse logistics that affect regional development, b) these factors could be organized into three analytical dimensions (environmental, economic and social), by the theoretical architecture developed, and c) they affect regional development in different ways, in a way that they contribute to or restrict development, depending on the behavior of other factors in the same and other analytical dimensions.
Research Implications: The practical and theoretical implications of this research highlight the need for continuous monitoring of the behavior of variables and analytical dimensions, enabling reverse logistics to effectively contribute to regional development, both by public agencies and, fundamentally, by organizations and civil society.
Originality/Value: This study contributes to the literature by presenting evidence that regional development is a personal, group, and social responsibility, not necessarily and exclusively of governments and their institutions.
