Investigating the Association Between Productivity and Quality Performance in Two Manufacturing Settings
C. Kontoghiorghes
págs. 8-20
Quality Improvement Under Budgetary and Life-Cycle Constraints
B. Neureuther
págs. 21-32
The Lesson of Guild History: Variance Reduction Must Be Balanced with Innovation
F. Wolek
págs. 33-41
TQM and Organizational Culture: A Case Study
W. B. Boggs
págs. 42-52
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