Quality management journal

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  Año 2002, Vol. 9, Número 3

  • Seleccionado

    Proposing a Compact Instrument to Measure Supplier-Customer Relationships in the Context of TQM Activities

    M. Aghdasi

    págs. 8-19

    
  • Seleccionado

    The Role of Quality Tools in Improving Satisfaction with Government

    L. W. Howard, S. T. Foster

    págs. 20-31

    
  • Seleccionado

    An Activity-Based Costing Model to Reduce COPQ

    V. M. R. Tummala

    págs. 32-47

    
  • Seleccionado

    Quality in U. S. Manufacturing Industries: An Empirical Study

    P. Mangiameli, M. Ebrahimpour, C. Roethlein

    págs. 48-66