Quality management journal

• 

  Año 1999, Vol. 6, Número 3

  • Seleccionado

    Transformation and Redesign at the White House Communications Agency

    págs. 8-23

    
  • Seleccionado

    Engaging Students in the Classroom by Using Internet Tools

    págs. 24-33

    
  • Seleccionado

    Tools and Techniques of Quality Management: An Empirical Investigation of Their Impact on Performance

    págs. 34-49

    
  • Seleccionado

    Theories, Complexity, and Functional Testing

    págs. 50-63

    
  • Seleccionado

    An Empirically Defined Framework for Designing Customer Feedback Systems

    págs. 64-80