Higher education and total quality management
James V. Koch, James L. Fisher
págs. 659-668
Higher education and total quality management
JAMES V. KOCH JAMES L. FISHER
págs. 659-668
K. H. Tang, M. Zairi
págs. 669-679
K. H. TANG M. ZAIRI
págs. 669-679
A Pareto-like effect in regression?
ERL SORENESEN, SANGIT CHATTERJEE
págs. 681-687
A Pareto-like effect in regression?
SANGIT CHATTERJEE ERL SORENESEN
págs. 681-687
Quality approaches in small or medium-sized enterprises: Methodology and survey results
Michel Weill, Jacques Martin
págs. 689-701
Quality approaches in small or medium-sized enterprises: Methodology and survey results
ALICE GUILHON JACQUES MARTIN MICHEL WEILL
págs. 689-701
Cultural and structural constraints on total quality management implementation
Jasmine Tata, Sameer Prasad
págs. 703-710
Cultural and structural constraints on total quality management implementation
JASMINE TATA SAMEER PRASAD
págs. 703-710
págs. 711-722
págs. 711-722
Quality cost evaluation in a spinning mill
M. V. ASOKAN, C. S. PILLAI
págs. 723-730
Quality cost evaluation in a spinning mill
M. V. ASOKAN C. S. PILLAI
págs. 723-730
Attitudes to self-assessment and quality awards: A study in small and medium-sized companies
N. WILKES, B. G. DALE
págs. 731-739
Attitudes to self-assessment and quality awards: A study in small and medium-sized companies
N. WILKES B. G. DALE
págs. 731-739
págs. 741-751
págs. 741-751
págs. 753-765
págs. 753-765
A policy resolution model for knowledge acquisition in quality management
Angus J. White, Togar M. Simatupang
págs. 767-779
A policy resolution model for knowledge acquisition in quality management
TOGAR M. SIMATUPANG ANGUS J. WHITE
págs. 767-779