Tourism & Management Studies

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  Año 2019, Vol. 15, Número 3

  • Tourism/Hospitality: Research Papers

    • Seleccionado

      Factors that affect perceptions of tourism resources’ value: the case of the Caminito del Rey

      Ismael P. Soler, Germán Gémar Castillo

      • Resumen
      • Texto completo

      págs. 7-16

      
    • Seleccionado

      Ruminative thought style and workplace ostracism’s effects on hotel employees’ turnover intention: the mediating effect of organisational identification

      Nuray Turkoglu, Ali Dalgiç

      • Resumen
      • Texto completo

      págs. 17-26

      

  • Business/Management: Research Papers

    • Seleccionado

      Validation of a measurement scale of service quality, image, customer satisfaction and loyalty in traditional trade

      Cláudia Miranda Veloso, Ana Paula Monte

      • Resumen
      • Texto completo

      págs. 27-35

      
    • Seleccionado

      Organisational resilience: a proposal of an integrated model and research agenda

      Cristina Chaves Goldschmidt, Kely César Martins de Paiva, Hélio Arthur Reis Irigaray

      • Resumen
      • Texto completo

      págs. 37-46