Articulating Value: building a culture of assessment in special collections
Lisa R. Carter
págs. 89-99
The practice, power, and promise of archival collections assessment
Marta O'Hara Conway, Merrilee Proffitt
págs. 100-112
Procesing workflow analysis for special collections: the center for the history of medicine, Francis A. Countway Library of Medicine as case study
Emily R. Novak Gustainis
págs. 113-128
Data-driven management and interoperable metrics for special collections and archives user services
Joyce Chapman, Elisabeth Yakel
págs. 129-151
Measuring the magic: assessment in the special collections and archives classroom
Anne Bahde, Heather Smedberg
págs. 152-174
Methods to tame the madness: a practitioner's guide to user assessment techniques for online finding aid and webside design
Rachael Hu
págs. 175-190
Afterword: special collections and assessing the value of academic libraries
Sarah M. Pritchard
págs. 191-194