Peter Hernon, Candy Schwartz
págs. 347-348
pág. 349
Motivations and uses: Evaluating virtual reference service from the users' perspective
Jeffrey Pomerantz, Lili Luo
págs. 350-373
Scholarly productivity of U.S. LIS faculty
John Budd, Denice Adkins
págs. 374-389
Recruitment and diversity: A research study of bilingualism and library services
Mark D. Winston, Kimberly Walstad
págs. 390-406
Search log analysis: What it is, what's been done, how to do it
Bernard J. Jansen
págs. 407-432
Evaluation of digital libraries: criteria and problems from users' perspectives
Hong Xie
págs. 433-452
Delay between online and offline issue of journals: A critical analysis
Atin Das, Pritha Das
págs. 453-459
págs. 460-462
Reviews: How to Conduct Surveys: A Step-by-Step Guide
Ronald R. Powell
págs. 463-465
pág. 463
págs. 465-467
Joy McGregor, Kirsty Williamson
págs. 467-468
Arthur P. Young
págs. 469-470
Danuta A. Nitecki
págs. 470-474
Caryn Anderson
págs. 474-476



