The organizational design of the Taiyo Group: a conversation with Robin Cooper
Joe Stenzel, Catherine Stenzel
págs. 5-11
Process-based management: the road to excellence
Jerry Stevens, Pat Dowdle, Bob McCarty, Dennis C. Daly
págs. 12-19
A planning and control model based on RCA principles
Todd Simon, Lynn Benjamin
págs. 20-27
Optimized sourcing strategies using total cost of ownership
Bart van Doveren, Alexandra van den Abbeele, Günther Hiel, Filip Roodhooft
págs. 28-35
K-12 education testing: better, faster, and cheaper
C. Jackson Grayson
págs. 36-43
págs. 44-47



