Quality management journal

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  Año 2005, Vol. 12, Número 2

  • Seleccionado

    Managing Service Quality Using Data Envelopment Analysis

    W. B. Tankersley, J. E. Blose

    págs. 7-24

    
  • Seleccionado

    A Phenomenological Taxonomy for Systemizing Knowledge of Nonconformances

    S. Boukendour

    págs. 25-33

    
  • Seleccionado

    Forecasting Management Philosophy of Life Cycles: A Comparative Study of Six Sigma and TQM

    R. J. Goeke, O. F. Offodile

    págs. 34-46

    
  • Seleccionado

    Karate in Business School? This is Not Your Father's Black Belt

    S. Shafer

    págs. 47-56