There is More to Quality than Continuous Improvement: Listening to Plato
V. E. Sower, F. K. Fair
págs. 8-20
Leadership Styles Supporting ISO 9000:2000
H. A. Al-Ghasyah, N. Jabnoun
págs. 21-29
Quality Dimensions in International Tertiary Education: A Thai Prospective Students' Perspective
N. Srikatanyoo
págs. 30-40
Selected Quality Practices of Small Manufacturers
T. L. Knotts, S. C. Jones
págs. 41-53